Our work,guaranteed

ZLM warranty: For three years after completion, if anything we installed has a problem — settling, shifting, loose pavers or wall units — we fix it at no charge for materials or labor.

After 3 years: repairs are billed at a $250 service call plus $120 per hour.

Manufacturer warranties

• Unilock: Transferable lifetime guarantee on the structural integrity of paving stones, slabs, retaining wall units and natural stone for residential use. Defective material is replaced at no cost; replacement labor is not included and an exact color match can't be guaranteed. Register within 60 days of purchase at unilock.com/about/guarantee.
• Techo-Bloc: Transferable lifetime warranty for residential use, starting on the delivery date. Covers structural integrity and abnormal surface damage from rock salt (except the Stonedge collection). Product only, not installation or replacement labor. Proof of purchase required.
• High Format: Lifetime limited warranty on structural integrity for residential use, original owner only. Register within 60 days of purchase. Does not cover color variation, efflorescence, de-icing salt or fertilizer damage, hairline cracks, or labor.
• Arterra porcelain pavers (MSI): Lifetime residential warranty against permanent staining, mold and mildew, and fading. Claims must be made to MSI within 15 days of noticing the problem. Arterra pavers don't need sealing; pressure wash at 1,600 psi or less.

ZLM warranty: For ten years after completion, we will repair any problem caused by how we built your deck, pergola, pavilion or other structure.

After 10 years: repairs are billed at a $250 service call plus $120 per hour.

Manufacturer warranties

• Trex decking: Limited residential warranty and fade & stain warranty. Length depends on the line: Transcend 50 years, Select 35 years, Enhance 25 years. Trex replaces or refunds defective boards; installation labor isn't included.
• TimberTech Advanced PVC decking: Limited lifetime product warranty plus a 50-year fade & stain limited warranty. Clean spills with soap and water within one week to keep stain coverage. Claims are filed at timbertech.com.

ZLM warranty: If caulk, paint or stain peels, cracks or fails within one year because of how it was applied, we will redo it at no charge.

After 1 year: the Sherwin-Williams product warranty applies, depending on the product used — for example, Emerald exterior paint carries a lifetime limited warranty and SuperDeck waterborne deck stains carry a 3-year limited warranty. Your invoice lists the products used on your project.

Stain on decks and other walking surfaces wears with use and weather and needs periodic recoating. That's normal upkeep, not a warranty issue.

ZLM warranty: Lifetime warranty on the fixtures and product, 50,000 hours on the LED bulbs, and 1 year on labor. For the first year, we come out and fix it at no charge.

After 1 year: product and bulbs are still covered, but service visits are billed at a $250 service call plus $120 per hour.

Manufacturer warranty, AMP Lighting: Lifetime warranty on brass fixtures, LED bulbs, and transformer cores and housings.

ZLM warranty: 1 year on the system and installation.

After 1 year: the manufacturer warranty covers the equipment, and service visits are billed at a $250 service call plus $120 per hour.

• TruAudio: Outdoor speakers, subwoofers and amplifiers have a 5-year limited warranty on parts and repair labor. Original purchaser only.
• VSSL streaming amplifiers: 1-year limited warranty. Original purchaser only.
• Coastal Source: Repair or replacement of defective products within the warranty period. After the warranty, their Lifetime Care program gives 25% off a new replacement, even for damage from storms or lightning.

ZLM warranty: 1 year on the screens and installation.

After 1 year: the manufacturer warranty covers the product, and service visits are billed at a $250 service call plus $120 per hour.

Manufacturer warranty, Progressive Screens: Limited warranty against defects in materials and workmanship, for the original purchaser only (not transferable).

• Motors: 5 years (void if the motor is exposed to water or abnormal conditions)
• Electronics (remotes and receivers): 2 years
• Aluminum components: lifetime, prorated after 2 years
• Clear vinyl: 1 year, manufacturing defects only
• Screen fabric (Twitchell): 10-year limited warranty. Harsh or improper cleaning chemicals void the fabric warranty.

Not covered: normal wear, storm or flying-debris damage, skipped cleaning and maintenance, modifications or unauthorized repairs, and use outside normal operating conditions.

ZLM warranty: 1 year on the pergola and installation.

After 1 year: the manufacturer warranty covers the product, and service visits are billed at a $250 service call plus $120 per hour.

• Aluminum structure: 15 years
• Powder-coat finish: 15 years on standard colors, 10 years on custom colors
• Motors: 5 years
• Electrical components (sensors, control boxes, remotes, lights, transformers): 3 years

Azenco supplies replacement parts; labor isn't included. You must register your pergola within 60 days of installation to activate coverage — Azenco emails a registration form after installation, or register at azenco-outdoor.com/warranty. Azenco's warranty team: warranty@azenco-outdoor.com or (305) 306-3204.

ZLM warranty: For three years after completion, we will repair any problem with the pool finish caused by how we applied it.

Manufacturer warranty, NPT StoneScapes: 10-year limited warranty on the finish materials for every homeowner whose pool is finished with StoneScapes, extended to a lifetime limited warranty when applied by a StoneScapes Approved Applicator. NPT's warranty covers its materials, not installation.

Start-up care matters. Brush the whole pool daily for the first month, keep the water balanced, don't use an automatic or robotic cleaner for the first 14 days, and wait at least 14 days before heating the water. Discoloration, mottling or staining caused by water chemistry, chemical misuse or skipped start-up care isn't covered.